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How do I return an item?

Please contact CustomerService@ProDoorSupply.com or call 1-800-518-9324 for any returns.  
  • There is a restocking fee of 10% on all returned products.
  • Pro Door Supply will not be responsible for the cost of the return shipping.
  • Pro Door Supply will only Credit the sale only, after the product has been received.
  • Products damaged during shipping will be exchanged for the exact same part with out the re-stocking fee (no refunds)
  • Returns will not be accepted 30 days after the date on the invoice unless it is covered under a specific manufaturers warranty.
Returnable Spring Size Chart

Spring I.D.
Wire Size 1 3/4" 2" 2 5/8"
.192 18"-22" 16"-22" Call in
.207 19"-25" 19"-23" Call In
.218 24"-29" 21"-25" Call In
.225 26"-30" 23"-27" Call In
.234 27"-32" 25"-29" Call In
.243 28"-35" 27"-31" Call In
.250 30"-37" 28"-33" Call In
.262 34"-40" 32"-37" Call In
.273 37"-44" 34"-40" Call In
.283 no returns 37"-44" Call In
.295 no returns 40"-47" Call In

**Please check the size of spring you are trying to return; the springs listed for returnable are size for doors from 6'6" to 8'6" tall; if the spring you ordered is not on the chart and is a High Cycle spring please call or email to see if we can make special arrangements.

 
Thank You
CustomerService@Prodoorsupply.com

Contact Us:

Pro Door Supply
1014 6th St S.E.
Bemidji, MN 56601